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My order was marked delivered but it’s not here.Updated 6 months ago

The carrier asks for a signature upon delivery. Kindly check the tracking to confirm who received the package, if it's on your behalf. 

We have sent the tracking details via SMS/email. Please check your spam or junk folder, to be sure. 

If you still are unable to locate the package, please reach out to the carrier.

If you need additional assistance, please email our team.

If you have concerns or questions, you may send us an email at [email protected] 

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