How to Order?
Ordering from Musashi is easy! Add items to your cart, log in for rewards, and complete your checkout with delivery and payment details. Enjoy a seamless experience and receive an order confirmation via email!
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Account & Order Management
Have questions about managing your Musashi account or orders? Our FAQ section covers everything from account setup and order tracking to returns and exchanges. Get the answers you need to make your experience seamless!
How do I cancel my order?
Need to cancel your order? Ensure you do so before dispatch. Include your order number and reason in your message. Email us at [email protected] for any questions.
Can I change my shipping address?
Need to change your shipping address with Musashi? It's easy! Follow our simple steps, and if you need help, our customer service team is always ready to assist you. Ensure your order arrives at the right place!
How to update my email address?
Want to update your email address with Musashi? It’s simple! Just email us at [email protected] with your old and new addresses. Stay connected and keep your preferences up to date!
How to update my name?
Updating your name? It’s a simple process! Just log in and follow a few easy steps. Need assistance? We're here to help—reach out at [email protected] with any questions!
How to update my sport?
Looking to update your sport with Musashi? It’s easy! Just log in, navigate to your profile, and select your new sport. Keep your preferences current and enhance your fitness journey today!
How do I apply promo/discount codes?
Ready to save with Musashi? Learn how to apply promo and discount codes at checkout! Follow our easy steps for both members and non-members to ensure you get the best deal on your order!
How do I use my Rewards points when I order?
Want to use your Rewards points with Musashi? It’s easy! Just log in during checkout to redeem your points directly or grab a code from your profile. Maximise your savings today!
What are your payment options?
Curious about payment options with Musashi? Discover the variety we offer! Choose from major credit cards, PayPal, or Afterpay to make your purchase easy and convenient. Find your perfect method today!
How can I change my payment method?
Want to change your payment method with Musashi? Unfortunately, we can’t change the payment method on our end. Please email us your order number to cancel the order, then re-order with your preferred payment option.